Episode 31

Eric Howerton on Optimizing the Digital Shelf.

It's A Customer's World Podcast

Read more

It's a Customer's World podcast host Andy Murray sat down with Eric Howerton, Founder and Chief Growth Officer of Whyte Spyder. 

Eric is an expert in optimizing a brand’s digital shelf and in this episode he covers his journey into this space and how important an optimized digital shelf is for a brand’s e-commerce growth. 

Questions and topics.

 

00:51 Guest Introduction

06:27 How to manage conflicting goals to create effective PDPs

08:33 How do retailers vary in the e-commerce space?

10:25 Do people understand the challenges in this space?

11:17 The interconnection of RMNs and e-commerce

14:42 The underestimated investment it takes to be effective in an evolving retail space

16:11 Who does Whyte Spyder work with?

18:30 Is there a difference in marketplace PDPs vs 1st Party PDPs

19:28 How to achieve better returns on ad spend by improving PDPs

21:45 How to stay on top of such a fast moving space

24:00 The profile of a person that would be successful in this space

27:07 The importance of problem solving in an ambiguous space

29:07 How do you see the industry evolving in the next few years?

30:55 The journey of selling a company you started

33:30 Advice for prospective entrepreneurs

35:00 The future of PodcastVideos.com

37:55 Promo code for first recording session

Download Transcript

Meet Your Host: Andy Murray

 

Andy is a highly effective senior leader with a passion for growth, creating cultures that unleash talent, and building capabilities through collaboration across functions. He has held leadership roles across retail (Walmart), CPG (P&G), start-ups (Mercury 11, Saatchi X) and global organizations (Asda U.K.). A creative problem solver, innovator, and marketer, he is known for building high-performing teams and delivering results.

Andy is a lifetime Honorary Board member of the University of Arkansas's Center for Retail Excellence where he helped developed the Center's presence and Innovation conferences. He is also an Early Board Member for the Soderquist Center for Leadership and Ethics college. Andy was inducted into the Shopper Marketing Hall of Fame in 2013 for his pioneering work in developing best practices and industry leadership in the emerging field of Shopper Marketing. He currently serves as Chairman of Asda Foundation.